Delivery & Returns
Becca Who Fabrics and Wallpapers
Becca Who Fabrics and Wallpapers are all made to order and dispatched within 10-15 working days. We aim to dispatch all other items within 1-2 working days. Significant delays to dispatch are very rare, but, in the event, we will contact you via the email or telephone details supplied with your order.
Shipping Costs and Availability
Shipping costs are calculated at checkout.
Becca Who Fabrics are stocked by retailers throughout the UK. If you prefer to view fabric in person, do get in touch via our Contact Us Page, and we shall advise of your nearest UK stockist.
Becca Who Fabrics are also available in a number of other countries. Please get in touch with us to find out whether your country outside of the UK has retail stockists or agents. Visit our Contact Us Page to send us your enquiry.
UK Delivery Prices
Fabric and Wallpaper Samples - £2.50 per order
Fabric Metres - £8.99 per order using a Tracked Courier Service
Fabric Metres to Northern Ireland - £19.99 per order via Tracked Courier Service
Wallpaper Rolls - £8.50 per order using a Tracked Courier Service
Lampshades, Canvas Wall Art - £6.99 per order via Royal Mail Signed For
Art Prints - Price calculated at checkout
All Other Items - £4.99 Flat Rate per order using Royal Mail
Europe
Some Becca Who Fabrics are stocked in various European countries. Please get in touch with us to find out whether a particular European country outside of the UK has retail stockists or agents. Visit our Contact Us Page to send us your enquiry.
United States of America
Fabric & Wallpaper Samples are sent via International Post taking 6-7 days - $6.50 per order.
Fabric Metres are shipped via Tracked & Insured International Courier Service at a cost of $45.00 per order. Our chosen courier delivery service, UK to USA, takes 1-4 working days. Please remember that all Becca Who Fabrics are printed to order with a production time of 10-15 working days - Add this to the courier time to estimate the arrival date.
Wallpaper Rolls are shipped via Tracked & Insured International Courier Service at a cost of $45.00 per order. Our chosen courier delivery service, UK to USA, takes 1-4 working days. Please remember that all Becca Who Wallpapers are printed to order with a production time of 10-15 working days - Add this to the courier time to estimate the arrival date.
Australia
Wallpaper Rolls are shipped via Courier Tracked International Service at a cost of £55.00 per order. Courier delivery to Australia takes up to 11 working days. Please remember that Wallpaper Rolls are printed to order with a turnaround time of 10-15 working days - Add this to the courier time to estimate the arrival date.
New Zealand and Australia (Fabric)
A selection of Becca Who Fabrics are available via a distributor in New Zealand, serving NZ and Australia. Please get in touch with us to request distributor contact details. Visit our Contact Us Page to send us your enquiry.
Import Taxes & Duties
Customers outside of Mainland UK, please note that customs taxes and duties are the responsibility of the buyer and are not included in the price or shipping cost.
Returns Policy
Fabric & Wallpaper:
Becca Who Fabrics and Wallpapers are printed to order, so returns or cancellations on these items are therefore not accepted. The exception to this is where the item was incorrect or defective at the time of our dispatch. In the unexpected event that you have received an incorrect or defective item, we will accept a return and we will pay the cost of a tracked return postal service. Any due refund payment will be made upon receipt of the item back to us and completion of our returns process. We advise all customers to select product samples prior to ordering metres or rolls.
All Other Products (excluding Fabric, Wallpaper, Made to Order, or Personalised Items):
You may return most new, unopened items within 14 working days (starting the day after delivery of the item to you) for a full refund if, for any reason, you do not wish to keep the item. Items must be returned in their original condition and packaging, with the buyer covering return postage costs. Upon receipt, we will carefully inspect the item prior to issuing the refund.
Refund Process:
Refunds are processed as quickly as possible, typically within 2 working days of receiving your return. The total time includes the transit time for us to receive your return, inspection, and processing by banks. Refunds are guaranteed within 30 days but usually much sooner.
Organise a Return:
If you wish to return an item, please first contact us with your order number and details about the product that you would like to return. You may contact us via our Contact Us Page or by emailing info@beccawho.com. We will respond quickly with further instructions.